If you have an email account, you've received an scam from someone to try and get your account information.  Most of these scams are from someone posing as a credit card company, financial institution, or an online pay service like Paypal.  The scammers send emails asking you to "update" your information.  They want your account numbers, PIN numbers, social security numbers, date of birth, etc.  LEGITIMATE COMPANIES ALREADY HAVE ALL THIS INFORMATION.  You gave them this information when you opened an account with them.  The thing that really sells this scam is the fact that the web page looks authentic with all the real logos and same page set up.  This fools the people into thinking this is for real.  The safest thing to do if you are unsure is to get a hold of the company directly.

We have had several members who have fallen victim to these scams.  The scammers have gotten away with hundreds of dollars and could easily have been more if nobody caught it.  We receive a fraud alert report if a member's debit card transaction meets certain criteria.  If we feel the transaction could be fraudulent, we will try and contact the member as soon as possible.  We can't catch all the fraudulent activity.  We have also had other members catch scammers using their account by looking at their account online and noticing strange transactions they never did.  To help prevent these scammers from getting your money, do not respond to any of these emails or give out any personal information to anyone unless you initiated the call or transaction.  It's also important to keep a close eye on your account to at least limit your losses.

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